Puzzlr — Support

Contact

For any questions, bug reports, or feedback: agnevstsikov@gmail.com

Common questions

How do I start a puzzle? Open Puzzlr → tap "Take a photo", "Choose from gallery", or "Pick from files" → choose a difficulty → start.

How do I pick up a piece? Tap a piece briefly to select it, or tap-and-hold to start dragging. Drop it near its target position on the board and it will snap into place.

Can I change the piece count? Yes — pick a difficulty before starting the puzzle. Easy / Medium / Harder range from 9 to 16 pieces on phones; iPads can unlock 24 pieces.

How do I resume a puzzle? Puzzlr auto-saves as you play — the Home screen offers "Resume current puzzle" if one is in progress.

How do I disable the background music? Settings → Background music toggle.

Can I remove the upgrade banner? Yes — Settings → Support development → Remove ads. One-time in-app purchase.

I bought Remove Ads on another device. Why don't I have it here? Settings → Restore purchases. Make sure you're signed into the same Apple ID.

Still stuck? Email agnevstsikov@gmail.com with a short description (and a screenshot if relevant) and I'll reply.